Retail

·

2025

Lumen

A mobile-first shopping experience and campaign for a lighting brand moving from wholesale to direct.

Client

Lumen Lighting

Role

Mobile app, campaign

Sector

Retail

Year

2025

The challenge

Lumen sold designer lamps through wholesalers and had never spoken to its customers directly. Moving to direct-to-consumer meant building a voice and a store from scratch.

Our approach

We designed a mobile-first shopping experience built around rooms, not catalogues, and a launch campaign shot at dusk — the moment people actually turn their lights on.

Results

41%

41%

41%

of revenue now direct

2.4×

2.4×

2.4×

average order value

180k

180k

180k

campaign views in week one

Next step

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